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You can use my handy online delivery scheduler for all items eligible for BOBtastic Delivery Experience! If you choose to pick up your furniture, a BOBtastic Delivery Experience Specialist will contact you within 24 hours of placing your order to schedule pickup. All items that ship directly from the factory, such as Value Express items, are delivered via FedEx.

If you have selected BOBtastic Delivery Experience, expect a reminder call two days before delivery. On the day of delivery, a BOBtastic Delivery Experience Specialist will place your item(s) in your room of choice, unpack, assemble and clean up. Make sure you measure the delivery path to ensure your item(s) will fit. Learn more about shipping and delivery.

My delivery options are: BOBtastic Delivery Experience, Bob's Value Express, Direct Ship and Bob's Gift Card Delivery.

My delivery options within BOBtastic Delivery Experience are:

BOBtastic White Glove Delivery

BOBtastic Threshold Delivery

BOBtastic Pickup

All Bob's Value Express and Direct Ship products are shipped via Fedex typically within 3 to 5 business days of purchase. Update: Shipping time may be affected. Please note that Direct Ship items are not available for pickup.

And the last shipping option is for Bob's Gift Card Delivery. I mean, who doesn't LOVE a Bob's gift card?! Anyhoo, Bob's gift cards ship FREE via USPS ground shipping.

Bob’s accepts a variety of payment options including cash, check, credit card [Visa, MasterCard, Discover, American Express, PayPal (online only)], My Bob's Financing (through Wells Fargo, Fortiva or Vive) with approved credit, and My No Credit Needed Option backed by AcceptanceNOW, American First Finance and Progressive (for in-store purchases only).

For more information on financing options click here.

You may check your Bob's gift card balance by entering in the number here.

Or you may call or visit your closest Bob's store and the office associates can help you check your Bob's gift card balance.

Merchandise can be picked up at any of our pickup locations:

The pickup location nearest you- as well as directions to that location- are listed on each product page. Find your nearest pickup location here.

You may call the store where you made your purchase for directions to a pickup facility near you, or you can check the Locations page of our website.

For pickups in Secaucus, NJ please call a minimum of five days in advance to allow time to transfer merchandise from our Taftville, CT Distribution Center.

For pickups in Rockville, MD and Wilmington, DE please call a minimum of five days in advance to allow time to transfer merchandise from our Aberdeen, MD Distribution Center.

Orders must be placed online with one of the following locations selected as the 'Pickup Location' at checkout. Product availability from the selected pickup location is subject to standard transit times from the associated warehouse.

You must make full payment on your in-store purchase at one of our stores before we can schedule your order for pickup. Find your nearest store here.

You may schedule a time for pickup at the same time you place and fully pay for your order. Otherwise, you should call the store at least five days in advance of your desired pickup date so we can have your order ready for you, provided it is paid in full.

Please bring proper identification (driver's license, passport or military ID) and a copy of your sales order with you to the pickup location. That's it!

Now, it's important to come with a vehicle that can safely transport your furniture, along with any rope and padding or other packing material that may be necessary to properly secure your item(s).

While the warehouse personnel will assist you in loading your vehicle, it will be your responsibility to secure the merchandise and make sure it is safe and ready for the trip home!

For more details about BOBtastic Pickup, click here.

Bob’s Goof Proof serviced by Guardian can be added to your purchase to cover you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident. Don’t let damage get you down!

Your coverage includes unlimited in-home service for covered incidents. When a covered incident occurs, a professional service technician will come to your home at a time convenient to you and restore the stained or damaged area back to factory standards at no cost to you.

That means you will never pay for a technician to come out to your home, never pay for any parts, and never pay for labor within the 5-year period!

If the covered incident cannot be restored to factory standards, the damaged piece of furniture will be replaced, at full value, without any additional cost to you!

Getting service for a covered incident is as easy as 1, 2, 3! Report your own Goof Proof claim with Guardian by going to https://bobs.gppclaims.com or by calling Guardian at 800-538-9500.

Here are some handy tips for reporting your claim:

• Report the covered incident within 30 days of occurrence.

• Know what's covered. Check out more about my Goof Proof Protection Plan here https://www.mybobs.com/goof

Note: Prior to your service, a Guardian representative may ask for pictures of the damage so the service technician can arrive fully prepared to resolve your claim the first time in your home.